Privacy and cookie policy

By using this site, you consent to us collecting and using your personal information.

This policy explains how Tug Ltd, (“Tug”, “we”, “us” and “our”) may collect and use personal information from you when you use our website https://www.tugagency.com any other electronic communications networks by Tug Ltd

We take your privacy very seriously. We will process your personal information at all times in accordance with applicable privacy and data protection laws.

If you have any requests concerning your personal information or any queries with regard to these practices please contact us at info@tugagency.com.

Information collected

We collect information from visitors to this website through the use of online forms and features within our website that rely on a personalised response, or where you ask us to respond to a query you have, or where you comment on a blog. The information we collect is limited to the details we need to provide the specific service you have asked for.

Use of personal information

We only use the personal information you provide to us to deliver the specific information or service you have requested.

If using a data capture form

We will send you information according to the preferences you submitted via our data capture form. If you would like to change these preferences at any point, please email info@tugagency.com or write to us at Tug Ltd, 1 Leonard Circus, London, EC2A 4DQ.

Disclosures

We will not share your data with third parties except as required to do so by Government Bodies and Law Enforcement Agents.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Tug Ltd, 1 Leonard Circus, London, EC2A 4DQ

Retention and deletion of personal information

We shall only keep your information as long as you remain an active and for three years afterwards or as otherwise required by law.

If you wish to request the deletion of your personal details, or wish to change your preferences at any time please contact us via info@tugagency.com or write to use at Tug Ltd, 1 Leonard Circus, London, EC2A 4DQ.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Amendments

Please note that this privacy policy is subject to change from time to time.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Cookies are used to improve your user experience by enabling that website to ‘remember’ you.

We do not use cookies to store any personally identifiable information about you.

Visitors can opt out of Google specific cookie use or device identifiers by visiting Google's Ads Settings.

Most browsers will also allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on https://www.cookiesandyou.com/disable-cookies/. Please note however that turning off cookies will restrict some functionality of our website.

From time to time we run adverts through the GoogleAds platform.

  • This could include ads in the search results related to keywords you search for.
  • This could also include banner ads which are targeted using cookies collected on our site or by using aggregated audiences built up by Google to determine interests.
  • The cookie data used in ads is collected by your browser when visiting this site to remarket to you on other sites you visit. No Personally Identifiable Information (PII) is collected in these cookies. Google Analytics will also use cookies on our site for ad measurement.
  • You can read more about all of these cookies and Google’s data collection and learn how to opt-out here.
  • If you are signed into Google they may collect additional data (such as demographic data) to help us understand more about our audiences.